Terms of service

OVERVIEW

Welcome to Written For You.

Throughout these Terms, β€œwe”, β€œus” and β€œour” refer to Written For You. We provide a service that creates custom, personalised digital songs based on information you submit.

By accessing our website, placing an order, or using our services (the β€œServices”), you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY & USE

By using our Services, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • All information you provide is accurate and complete
  • You have the right to submit any content, names, or stories provided

You are responsible for maintaining the accuracy of your order details and ensuring all submitted information is correct.

SECTION 2 – NATURE OF OUR SERVICE

Written For You provides custom, made-to-order digital songs.

Each song is:

  • Created based on the information you submit
  • Personalised in lyrics, tone, and style
  • Delivered digitally (no physical product is shipped)

Because every song is custom-made:

  • Results may vary depending on the detail and clarity of the information provided
  • Songs are interpretive and creative in nature

SECTION 3 – ORDERS & PRODUCTION

When you place an order:

  • You are requesting a custom digital product to be created
  • Production may begin shortly after your order is placed

We reserve the right to:

  • Accept or decline any order
  • Cancel orders if necessary (with refund if applicable)

Once production has started:

  • Orders generally cannot be cancelled

Please ensure all details are correct before submitting your order.

SECTION 4 – PRICING & PAYMENT

All prices are listed on our website and may change at any time.

By purchasing, you agree that:

  • Payment is required before production begins
  • You are authorised to use the payment method provided
  • All billing information is accurate

Applicable taxes may be added at checkout depending on your location.

SECTION 5 – DELIVERY

All products are delivered digitally.

  • Delivery timeframes are estimates and not guaranteed
  • Delays may occur due to workload, complexity, or unforeseen circumstances

If your order is delayed, please contact us and we will assist you.

SECTION 6 – REVISIONS & SATISFACTION

We aim to create a song you truly love.

If your song:

  • Does not reflect the details you submitted, or
  • Misses key elements of your story

You may request a revision in accordance with our Refund & Satisfaction Policy.

We reserve the right to determine reasonable revision requests.

SECTION 7 – REFUNDS

Refunds are handled in accordance with our Refund Policy.

Due to the custom nature of our product:

  • Refunds are not guaranteed once production has begun or the product has been delivered
  • Each case is reviewed individually to ensure fairness

SECTION 8 – INTELLECTUAL PROPERTY

All content we create, including songs, lyrics, and audio, remains the intellectual property of Written For You unless otherwise stated.

Upon purchase:

  • You are granted a personal-use license to your song

You may:

  • Share your song
  • Use it for personal purposes

You may not:

  • Resell or commercially exploit the song
  • Claim authorship of the production

We reserve the right to use anonymised or approved content for marketing unless otherwise requested.

SECTION 9 – USER SUBMISSIONS

By submitting information (names, stories, messages, etc.), you confirm that:

  • You have the right to share that content
  • It does not infringe on any third-party rights

You are responsible for the accuracy and legality of submitted content.

SECTION 10 – THIRD-PARTY SERVICES

Our Services may involve third-party tools or platforms.

We are not responsible for:

  • Third-party service interruptions
  • External platform issues

SECTION 11 – LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Written For You shall not be liable for:

  • Subjective dissatisfaction with creative output
  • Indirect or consequential damages
  • Loss of profits, emotional expectations, or personal interpretations

Our liability is limited to the amount paid for the service.

SECTION 12 – DISCLAIMER

Our service is creative and interpretive.

We do not guarantee that:

  • The song will meet all subjective expectations
  • The emotional response will match intended outcomes

We do guarantee:

  • That the service will be delivered in good faith
  • That reasonable efforts will be made to reflect your input

SECTION 13 – PROHIBITED USES

You may not use our Services:

  • For unlawful purposes
  • To submit harmful, abusive, or misleading content
  • To exploit or misuse our platform

We reserve the right to refuse service if necessary.

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time if:

  • These Terms are violated
  • Misuse or abuse is detected

SECTION 15 – GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of our Services constitutes acceptance of any updates.

SECTION 17 – CONTACT

For any questions, please contact:

send@writtenforyouofficial.com

Β